Returns & Exchanges
At FM Cases, we want you to love your purchase. If you are not entirely satisfied with your order, we offer a 30-day window for returns and exchanges on all eligible products.
Initiate Your Request
Log in to our online portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging, ensuring they are unused and in original condition, and include the provided packing slip.
Ship the Items
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a pickup.
Receive Your Refund
Once our team inspects your return, we will process your refund or ship your replacement within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing